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Quality Management E-book

Contents 

Introduction 

Is student feedback cornerstone of quality assurance ?;

A quiet rebellion: academics’ view on internal quality assurance in Kazakhstan;

The use of quality evaluation tools and cross national learning/importation of models;

Quality Management in Higher Education : responsibilities of receiving countries in quality assurance in cross-border Higher Education;

MOOCs and Quality as Transformation in Higher Education;

Quality assurance and change in higher education;

University Ranking: ‘A True Quality Evaluation Tool or a Misleading Indicator ?’;

Is quality an ‘empty signifier’ or a ‘useful vehicle of continuing improvement’?;

External Examiner: inspector or critical friend ?;

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