Quality Management E-book
Contents
Introduction
Is student feedback cornerstone of quality assurance ?;
A quiet rebellion: academics’ view on internal quality assurance in Kazakhstan;
The use of quality evaluation tools and cross national learning/importation of models;
Quality Management in Higher Education : responsibilities of receiving countries in quality assurance in cross-border Higher Education;
MOOCs and Quality as Transformation in Higher Education;
Quality assurance and change in higher education;
University Ranking: ‘A True Quality Evaluation Tool or a Misleading Indicator ?’;
Is quality an ‘empty signifier’ or a ‘useful vehicle of continuing improvement’?;
External Examiner: inspector or critical friend ?;